Wednesday, April 17, 2013

Top Five Challenges for Container Placement after Collection

A recent post on the “Silver Spring Speaks” blog listed the placement of empty recycle and trash containers as one of the top five challenges to pedestrians. As Solid Waste Services wants to provide great collections and customer service, this complaint concerned me.

To gather perspective on the container placement issue, I made unannounced inspections of several Silver Spring neighborhoods after collection last week. The morning I went out was sunny, with just a bit of wind. However, many collection days have the added obstacles such as heavy rain, winds, or construction.

The Silver Spring Speaks post included this photo to illustrate the collection day “obstacle courses” for pedestrians. The same photo demonstrates some obstacles and challenges for collectors as well:

Challenge #1: Bin replacement location after collection


All trash and recycling containers set out for pick up must be placed within 10 feet of the curb. This helps increase the efficiency of collection. It also helps crews know which items residents want them to take.

What should be a simple task – putting bins and cans back at the curb after they have been emptied – is often not so easy.

Here are two cases in which crews placed containers at the edge of driveways, not in the driveways themselves, or on the main part of the lawn. Collection crews try to avoid blocking streets and sidewalks.

Trash can and recycling containers set on grass next to driveway.

On this street, I found clear sidewalks, with the right-of-way as the "point of collection":

View of street with trash cans and recycling containers on grass right-of-way strip

Challenge #2: Morning traffic can be hectic


Drivers don’t like waiting behind collections trucks. This pressure forces the crews to keep moving, and to make quick decisions about where to place containers.


Still, most of the neighborhoods with sidewalks I checked on this day looked like this one:

Street view of clear sidewalk, with trash cans and recycling containers along the curb.

So... why are there containers in the sidewalks and streets?

Challenge #3: Empty cans or carts are not as stable as full cans


Here are two examples of cans on their sides after crews emptied them. It is tempting to think that the workers were sloppy in replacing the cans. On a closer look, they appear to have fallen over due to a light wind or passing vehicle, rather than having been carelessly thrown onto the sidewalk.

When containers have material inside them, that material helps to weigh them down. Empty containers lack that benefit, and are prone to tipping over.

Trash can on its side, with the lid off.Paper recycling cart pitched forward onto a recycling bin.

 

Challenge #4: Landscaping doesn’t allow for placement of cans


Some sidewalk and landscape configurations make it difficult, if not impossible, for crews to keep containers out of the way. Here, they tried to minimize impact to the sidewalk by replacing containers as close to the retaining wall as they could.


Other times, the street is the only option:


Challenge #5: Help us


I offer this challenge to our residents who don’t want their streets and sidewalks blocked by containers on collection day. What ideas do you have for easing container placement?

Some suggestions:
  • Remove the containers shortly after collection.
  • Provide a stable point of collection.

This resident modified the front of their property to provide the collectors with a flat and recessed point of collection.


Although this solution will not work for all residents, it demonstrates that there is no simple solution for container placement.

That said, if our collection crews are consistently not returning containers to the point of collection – the place at which you set out your containers -- please call the County’s Customer Service Center at 311. We have staff monitoring the daily activities of collections contractors. Our field staff responds promptly to issues, recording violations as situations dictate.

We in Solid Waste Services are committed to do what we can to keep pedestrians moving safely! Let us know your suggestions for improved recycling and trash collection services.

Jessica Fusillo, Collections Communications
Keeping you in touch with the latest in residential recycling and collections!
jessica.fusillo@montgomerycountymd.gov



Monday, April 15, 2013

Monday Map: Where Does the Solid Waste Go?

View larger version of map (PDF)


Most people are probably not aware of what happens to the trash, recycling, and yard trim material after it’s picked up from the curb. In addition to Collections, the Division of Solid Waste Services has a state-of-the-art operation for the transfer and disposal or recycling of the collected material.

This map shows our 3 major facilities and the functions that they provide:

Many people call the Transfer Station a “dump”. As its name says, it is actually a transfer point for the material it receives. The “tipping floor”, onto which collection trucks empty their loads, is cleared out every night.

Please remember that there are no active landfills in Montgomery County!

--Angie Braun

Monday, April 08, 2013

Monday Map: Montgomery County, MD Municipal Solid Waste Collection Subdistricts

Today, we're introducing a new feature to "Talkin' Trash": the Monday Map.

Our weekly recycling, trash, and yard trim collection services, and our facility operations, are two very visible aspects of the work we do in the Montgomery County Division of Solid Waste Services.  Other critical aspects, though, are less obvious.

Data maintenance and mapping are two of those lesser-known Division elements.  We -- that is, GIS Specialist (and whiz) Angie -- actively maintain a database of addresses, determining which addresses receive which services, and on which routes.

Angie will share more of her work and map products in future posts.  Read on for today's Monday Map...

--Susanne Wiggins


Montgomery County, MD Municipal Solid Waste Collection Subdistricts

View larger version of map (PDF)

Montgomery County provides both refuse collection and recycling collection services to some homes in the County and recycling collection service only to others. These two areas are known as Subdistrict A and Subdistrict B.

The County provides Yard Waste collection to both Subdistricts.

Montgomery County does not provide any collection services to houses within an incorporated municipality or in Leisure World. These homes are not considered within a County Subdistrict.

This map displays the County’s two Subdistricts and the areas where the County does not provide any collection service.

Our trash collection page has more information about determining whether or not your trash service is County- or privately-provided.  For communities interested in switching to County-provided service, we have detailed information about the process.

How much do you pay for your County-provided collections?  Visit our Solid Waste Charge page for fee details.

Do you have other questions about the recycling and trash collection services you receive in Montgomery County?  Depending on where you live, and the service about which you'd like more information, you may contact:

-- Angie Braun

Friday, April 05, 2013

How to make simple newspaper pots... and reuse!

newspaper pots with kale seedlings

It’s true -- some of my household’s newspaper never makes it to the curb for collection.

This Spring, our newspapers are serving double-duty when we reuse them as biodegradable plant pots.

To make the pots, you can use wooden paper pot makers. Or... you can simply make pots with the help of another reused item. Spice jars are the ideal size for forming pots for your your initial seed starts. So are tomato paste cans.

I begin my pot making with a page of newspaper.

sheet of newspaper

I crease the page lengthwise, and tear it in half.

sheet of newspaper, torn in half


I fold each page-half lengthwise again to form a strip.

newspaper strip

Then, I tear each strip in half.

newspaper strip, torn in half

Depending on the size of your pot “form”, and the desired height of your pots, you may need to adjust your fold. I like to have a folded edge as the top of my pots, as the fold makes the pot opening sturdier. The bottom of the pot can be a single layer; it will be strong enough. For these pots, I adjusted the fold to cover approximately one-third of my paper piece.

folded newspaper strip

Roll the paper around your form to create your pot. Leave enough paper at one end of your form to make the pot bottom.

newspaper rolled around spice jar

Tuck in the paper edge at the end to close off your pot and make the bottom.

pressing in bottom of newspaper roll

finished bottom of paper pot

Press your finished pot down against your working surface to flatten the bottom even more.

paper pot around spice jar


Slip the pot off of your form... and admire your work!

finished newspaper pot next to spice jar used as pot form


If your pot bottom unfolds a little, causing your pot to tip over, don’t worry.

newspaper pot tipped over on its side

In previous years, I have used tape to hold the bottom together. With these tiny pots, I have found that tape is unneeded. When the pot is filled with soil, it stands well on its own. As moisture from the soil soaks into the paper, the bottom will hold together even better.

This year, I’m pre-starting my seeds in napkins before putting them into soil. I put one to two seedlings into each pot.

In my fennel and chard department, there is even more reuse going on. This rusty muffin tin is long past its baking days. However, it’s the perfect holder for paper pots formed around pint-sized canning jars.

newspaper pots in muffin tin

Happy reusing and gardening!

-- Susanne Wiggins

Wednesday, April 03, 2013

Some of our newspaper isn't recycled


Shh... here's an environmental secret about my household: Some of our recyclables never make it to the curb. Come back to our "Talkin' Trash" blog on Friday to see what happens to newspaper which escapes our paper recycling cart.

-- Susanne Wiggins

Friday, March 29, 2013

Reuse Coffee Grounds and Reduce Your Trash

Nothing like a cuppa joe to...


... make the flowers grow!

Well, I love my cup of coffee in the morning. One of my co-workers suggested that I share my coffee grounds with plants -- especially acid-loving plants like roses, azaleas, blueberry bushes, tomatoes and more! Using coffee or tea grounds is an easy way to compost, and to keep those soil critters happy.

Coffee grounds add minerals, vitamins and nitrogen to the soil. What's the benefit? Vegetables, for example, are then stockier and less prone to insect infestation.

After successfully putting your coffee grounds to beneficial use, you may want to learn more about composting. Read our composting tips, pick up a compost bins at no additional charge, and help your lawn and garden flourish.

It’s nice to know that you can keep sharing a cup of coffee or tea with your friends close to the earth.


-- Jessica Fusillo, Collections Communications

Tuesday, March 26, 2013

The Back Office

What happens to your MC311 call about trash and recycling collections, scheduling a bulk trash or a scrap metal recycling pickup, or requesting a recycling bin or cart?

An MC311 Customer Service Representative (CSR) receives your information, and enters it into the service request database. The service requests are then sent electronically to our Division of Solid Waste Services Collections Section.  MC311 refers to this work group as "the back office" for Solid Waste service requests.

In the back office, service requests are monitored as they are assigned. Together with two colleagues, Executive Administrative Aide Lina Paz processes your requests. I visited with Lina at her desk.

Join Lina as she tells us more about how your service requests are fulfilled...


Let’s review some of the highlights from my visit with Lina:
  • Recycling bin pickup  –  If you have asked for a bin pickup, please leave your bin at the curb on the Monday following your request. The bin will be picked up during the week.

  • Trash or container pickup – When you request a pickup for a trash can or container, please clearly mark these items with “Trash” or “Pick up”. This helps the collection crew confirm that they are taking the correct items.

  • Collections complaints or missed pickups – Please leave the containers or items at the curb. One of our field staff will be by to inspect and have the items removed.
For other questions about trash or recycling collections, visit our Division of Solid Waste Services website, like us on Facebook, or email me directly.
-- Jessica Fusillo, Collections Communications

Tuesday, March 19, 2013

Water, water, everywhere!


I rolled over to check my alarm around 4:30 am on Tuesday morning and decided to get a few more winks. When I awoke again, my alarms were dark. Oh, NO – I leapt from my bed to a dark house. The power was out! Could there have been snow, or perhaps a hard rain?

On the way to the gym at 5:45 am, I heard the news about the water main break. This massive break leaked millions of gallons of water. Are you following my stream of consciousness? Yes, I was reminded about our recycling stream and about the two events our Collections Field Staff attended over the weekend.

At the H20 Summit, participants were given a passport with a variety of questions. Answers were available from the event exhibitors, including us! (Read to the end to learn our answer.)

event passport

Here, Field Staffer Gabe George answered a question and discussed recycling with two participants.

Field Staffer Gabe George speaks with event participants.

After a morning of informational seminars, participants also learned about watershed preservation and storm water management.

Young event participants play watershed game.


Earlier in the day, residents of the Franklin Knolls neighborhood in Silver Spring gathered for a community walk. They were there to learn about a project to build rain gardens at several homes to help the Sligo Creek watershed.

Event sign for Green Streets Community Walk

Field Staffer Joyce Fountain took the opportunity to address walk participants about single family recycling, and the importance of keeping trash out of the recycling stream.

Field Staffer Joyce Fountain speaks with community walk participants.

This brings us full circle to our question about our streams of recycling!

Question: What kind of stream does Montgomery Recycling have? Answer: A dual stream system.

Our dual stream continues to flow with paper and commingled materials. Sound interesting? Learn more about recycling on our website, or by visiting our Recycling Center!

water drop coming out of faucet
Power has returned to my home. And, as we conserve water over the next few days, we’ll become even more aware of how precious every drop of this resource is!

--Jessica Fusillo, Collections Communications

Thursday, March 14, 2013

Following the Stream: Dual Stream Recycling Review

We’ve “bin” reviewing the situation, as Fagan would say.  If you’ve been following our “Talkin’ Trash” blog for the past several weeks, you’ve seen that the Collections Field Staff has been looking into residents’ recycling bins to assess how our “dual stream” of recycling is working.

Let’s take a quick paddle down our streams and check out some of the places where things get a little murky.

stream graphic

One of our streams is for paper. Paper should be bundled, or set out in a cart like this one.

paper recycling cart full with cardboard boxes

The carts are made to hold a lot of paper.  You don’t have to flatten your boxes. But if you do break down the boxes, you can fit much more paper and cardboard into your cart.

box icon


The other stream is for commingled items. That includes cans, bottles, jars, containers, and lids. Paint cans, however, are not recyclable in blue bins…

paint cans in recycling bin

Learn more about how to prepare latex and water-based paints for disposal as trash.  (Metal parts of the paint cans will be recycled.)

bin icon

“It’s a good thing that it wasn’t a windy day!” exclaimed Ron Gilbert, the Collections Staffer who found this open bag of shredded paper.

shredded paper in recycling bin

Shredded paper is a litter wannabe – give a small gust of wind or just the action of tossing it into the truck hopper, and it takes flight.  So, please contain shredded paper in a sealed paper bag or box (no plastic, please!).


What about this?  Well, it is wood, but that wood is treated, so even the remote possibility of categorizing it as “yard trim” is out.  This is simply not recyclable at the curb.  If it’s in reusable condition, taking it to a building material drop-off is an option.

toilet seat in recycling bin

Otherwise… toilet seats (there -- I’ve said it) are trash.  Please put them the curb with your other trash items.

If you have questions about what is recyclable or how to dispose of items – please check out the “How do I dispose/recycle…” section of our website.

Let us know how we can increase recycling in your area.  Our Collections Field Staff is available for presentations or community walks in your neighborhood.  Please email me for more information.

--Jessica Fusillo, Collections Communications

Wednesday, March 06, 2013

Snow service update for March 6, 2013


We have cancelled Montgomery County-provided recycling and trash collections today, March 6, 2013. If you normally receive Wednesday recycling or trash service, your items will be picked up on Thursday. Remaining service this week will slide by one day.

Paper recycling cart repairs and pick-ups will still be performed on Friday.

The Shady Grove Transfer Station and Processing Facility is closed today.


If you have any questions or concerns about your County-provided collection, please call the Montgomery County Customer Service Center (MC311) at 311 (out-of-County: 240-777-0311, TTY: 301-251-4850)

If you (or your community) have a private contract for your trash collection, or if you live in a municipality, our schedule announcements may not apply to your trash service -- check with your hauler or community manager.

Saturday, March 02, 2013

The Big Blue CNG Trucks: Keeping their carbon tire tracks clean! - Notes from the Field

carbon footprint icon
One of the things we take for granted out in the field are the recycling collection trucks.  They are new and blue!

As of 2012, Montgomery County's collection contractors must use compressed natural gas (CNG) trucks for their recycling, trash, and yard trim pickups.

Have you noticed the joy of clean air in your neighborhood, free of diesel fumes? CNG trucks are also 50 to 90 percent quieter than diesel trucks. Most of all, running these trucks reduces greenhouse gas emissions by 10 to 15 percent.

The County currently has 105 collection trucks on the roads every day using CNG instead of diesel. Our carbon footprint must have shrunk at least two sizes by now!

In this video, driver Edison Cargeo (whom we met in last week's post on paper recycling carts) gives us a quick tour of his Big Blue CNG recycling truck.


Even the supervisors’ trucks run on natural gas.

Unity Disposal Services, LLC, supervisor truck
close-up of compressed natural gas fuel tank on supervisor truck
Unity Disposal, LLC, Supervisor Rudy Reyes uses his CNG truck to help him monitor the 19 Big Blue trucks in Collection Area 3 as they pick up trash, recycling, and yard trim.

Rudy Reyes, Supervisor, Unity Disposal, LLC, in his truck.
Whether on the streets picking up material, or on display at Truck Days, the CNG Big Blues fascinate admirers of all ages. Edison is happy to explain his truck's functions and features at this event...

Edison and friends admire his truck

Montgomery County’s Collections staff and contractors are the front line in keeping Montgomery County’s residential streets and air clean.

Watch for the Big Blue trucks in your neighborhood!

--Jessica Fusillo, Collections Communications

Friday, February 22, 2013

Why wrapping glass is important for safe trash collection

If you receive Montgomery County-provided trash service, you may request up to five bulk trash pickups per year at no additional charge.

Requesting a bulk pick up is easy: place your request online or by calling the County's Customer Service Center at 311 (240-777-0311, TTY: 301-251-4850).

If your list of materials for pickup includes glass, we'll ask you to wrap it in paper.  Glass may shatter as crews try to load it into the trash truck hopper.

This resident set out a bare sheet glass on a recent morning:

Glass sheet at the curb for bulk trash pickup.

The trash crew retrieved the glass, with this result:

Glass shards at the curb.


"Fortunately, no crew members were injured," reported Gabriel George, the Collections Program Specialist whose assigned area includes this neighborhood.  "Glass pieces can cause serious injuries, but this time, it only left a mess for the crew to clean up."

Learn more about bulk trash pickups in Montgomery County, Maryland.

-- Photos by Gabriel George

Wednesday, February 20, 2013

Getting a lift for a heavy load of paper recycling - Notes from the Field


Every day, crews from Montgomery County's recycling collection contractors are out in neighborhoods, emptying blue bins and paper carts.

The paper, books, and cardboard in a full paper recycling cart can create heavy loads for our collectors.

Last week, we caught up with Edison Cargeo and his crew member Jose Valdes. Edison is a driver for Unity Disposal, LLC, one of the three recycling collection contractors for Montgomery County Government. Other collection contractors include Ecology Services, Inc., and Potomac Disposal, Inc.

They were collecting cans, bottles, jars, containers, and paper with lightning speed.


Edison paused for a moment to demonstrate how his split body rear loader truck safely lifts the heavy paper carts. Edison told me that he and Jose serve about 300 to 400 houses per day depending on the route – so, it’s important that the trucks can give them a lift with all those carts! Before trucks were equipped with mechanical lifts, many injuries occurred when workers shouldered heavy recycling containers and manually tipped their contents into truck hoppers.


What can you do to help keep our collection crews like Edison and Jose safe?  Edison shared some ideas...


When the weather is bad, he urges us to park in our driveways, and not on the streets. That allows him to maneuver his truck more easily, and to avoid collisions with parked cars.

Read more details about the do's and don'ts of paper recycling in Montgomery County.

-- Submitted by Jessica Fusillo, Collections Communications

Tuesday, February 19, 2013

Presidents Day at the Resource Recovery Facility

Our residents' tour of the Resource Recovery Facility "sold out" almost as soon as it was announced.  On yesterday's Presidents Day holiday, participants gathered for their eagerly-awaited discussion of... trash!

After an overview of the Facility's operations, we put on hard hats and safety glasses, and inserted ear plugs.

Tour participants select hard hats and safety glasses.

The observation window provides a front-row view of trucks delivering incoming material to the trash pit, and the grapple, which holds 5 tons of trash at a time!


In the Control Room, operators use an array of gauges and screens to help monitor the Facility's operations, including how much electricity is being generated as our waste is burned at very high temperatures. A small amount of that electricity is used by the RRF itself.  The rest is put out onto the regional power grid, and is enough to power up to 40,000 homes and businesses!


The enormous scale of the feed chutes becomes very real when you walk beneath them!


If you missed this event, tour the RRF online or schedule an in-person visit.  We look forward to seeing you!