Over the last month, we experienced a higher than normal level of service problems with one of our solid waste collection contractors, Potomac Disposal, Inc., specifically impacting the Bethesda and Silver Spring areas. While trash collection is occurring on the regular schedule, residents in these areas continue to experience delays in the collection of yard trim, scrap metal, and small amounts of recycling.
The County has actively worked to address this unacceptable level of service and has contracted with The Goode Companies, Inc., to provide collection services effective Tuesday, May 30 (the week of Memorial Day, which is a “slide” week) for trash and bulk items, yard trim, and scrap metal in the Silver Spring area. This should result in an immediate improvement in the level of service in both the Silver Spring area and, indirectly in the Bethesda area as Potomac is able to concentrate its available resources for yard trim in Bethesda. Potomac will continue to be responsible for collection of recyclables, and has assured the County that they have sufficient crews to provide recycling collection service.
We expect to be able to announce a similar solution for the Bethesda area within the next week.
County staff will continue to monitor these neighborhoods to evaluate the contractors’ performance, and follow-up on any reported collection problems.
Until these collection service solutions are in place, if your yard trim, scrap metal and/or blue bin/blue cart is not collected on your normal County collection day, please leave your material at the curb. The contractor will collect missed items as soon as possible.
We apologize for any inconvenience this situation is causing.
Montgomery County Solid Waste